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Check in & Check out 

 

Check in 2pm

Check out 10am

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We do offer on our direct bookings a later check out of 12 noon, needs to be book and is subject to availability. Fee is $50.

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We will contact you via email with check-in information.

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Linen 

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All linen and bathroom towels are supplied

Shampoo, conditioner and body wash are also supplied.

 

Kitchen ​

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We supply the majority of cookware & utensils, please note there isn't an oven in any of our chalets. Welcome tea and coffee (6 pods), salt & pepper. If you wish to use the Kitchen facilities you will need to bring what you require. 

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​Heating

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All Chalets have log fires, with wood supplied for the duration of your stay. Should you need any additional wood, this is charged at $50.00 per load. If you are experiencing any difficulties in using or lighting the log fire, we are able to demonstrate to you how to start and use the fire. There is also a helpful guide to follow. 

 

We set the fire where possible (sometimes too hot to set up) for easy lighting. Kindling and Fire starters are also provided to assist you when starting the fire. 

 

All beds have electric blankets to keep you toasty at night, so nice to jump into a warm and toasty bed.  

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​​Cooling 

 

​Pemberton experiences cooler Summers than the Perth area, up to 5 to 7 degrees cooler and we do experience cooler evenings. All pack a jumper even in Summer as it may be needed. We do have ceiling fans in our living areas at all chalets. 

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​​WIFI - Complimentary 

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Unfortunately due to our beautiful trees, WIFI is unavailable to the chalets. We do provide a complimentary hot spot for your convenience.  

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WIFI - Paid  

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We understand that at times WIFI is essential for work purposes, a $50 for 50GB is available, this service needs to be pre-ordered prior to arrival. 

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​Fire Policy 

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Should you need to leave the region due to an extreme fire threat i.e. "You need to leave" - Emergency Warning,  you will not be charged for any accommodation unused and will be offered a credit/refund less the administration fee of $50.00. 

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Fire pits are prohibited due to our location. 

 

Minimum Nights 

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• 2 nights or more, though occasionally may offer a mid week one night stay (please enquire).  

• ​Long weekends - 3 nights. 

• Easter - 4 nights.

• Christmas - 5 nights or more.  

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